HD440 Series - Shark Flexstyle Hair Styler

Created by Hatch Villaverde, Modified on Wed, 30 Apr at 10:27 AM by Hatch Villaverde

 

Frequently Asked Questions
Solution
What is the button on the middle of the handle with the blue dot?This is the Cool Shot button. When you hold it down, it turns off the heater and blows room-temperature air. This helps close the cuticle and smooth the hair at the end of styling.

Use the Cool Shot button to finish the style. When diffusing curls or when using the curlers, press and hold the Cool Shot button for 10 seconds to help lock in your style and set the shape of your curls or waves. To tame frizz using the Concentrator or Styling Brush accessories, press and hold the Cool Shot button while moving downward from roots to ends. To shape ends using the Concentrator or Styling Brush accessories, wrap the ends of your hair around a round brush or around the bristles on the Styling Brush and hold the Cool Shot button for 10 seconds.
How do I know if the Cool Shot button is activated?To engage Cool Shot, you must press the button and hold it down. The Cool Shot ends when the button is released. When the Cool Shot button is held down, you should feel the air turn from warm to room temperature in a few seconds, and the red LEDs will turn off. When you release the button, the temperature will return to the prior setting.
How do I rotate between styling wand mode to hair dryer mode?To change to hair dryer mode, slide down the hinge latch button on the back of the hair dryer and rotate the nozzle left until it clicks. (The nozzle is unlocked when the hinge latch button is held in the down position.)
To change back to styling wand mode, slide the hinge latch button down and rotate the nozzle back up until it clicks into place. 
How and when should I use the Auto-Wrap Curlers?Attach the Auto-Wrap Curlers to create waves or curls with less heat. The Auto-Wrap Curlers use air to wrap your slightly damp hair around the barrel and dry it in place. Reference your style guide and how-to videos to learn how to properly use the Auto-Wrap Curlers.
How and when should I use the Oval Brush?Attach this styler to the hair dryer and use it on all hair types to dry, smooth, defrizz, and add volume—all at the same time. Best for straight, wavy, curly, or coily hair. 
How and when should I use the Paddle Brush?Use on all hair types to dry, smooth, defrizz, and straighten—all at the same time. Best for straight, wavy, curly, or coily hair. 
How and when should I use the Curl-Defining Diffuser?Attach the Curl-Defining Diffuser for fast, consistent drying from root to tip. To enable curl perfection, our Curl-Defining Diffuser features retractable and extendable prongs. Retract the prongs for shorter, finer hair and less heat on the scalp. Extend the prongs for longer, thicker hair and to reach and lift at the root. Best for wavy, curly, and coily hair. 
How and when should I use the Styling Concentrator?Attach the Styling Concentrator to dry and style in fewer steps. The Styling Concentrator rotates, so airflow is always in line with your round brush. Use the airpath for a quick, all-over dry, then finish with a round brush for smoothing, shaping, and bending. Best for straight, wavy, curly, and coily hair. 
There is dust buildup on the filter on the bottom of the hair dryer. How do I clean it?Slide the filter cover off of the bottom of the unit, then use a new toothbrush to clean any built-up dust off the filter. Slide the filter cover back on the bottom of the hair dryer before using the hair dryer again. We recommend cleaning the filter monthly to help maintain unit performance.
The noise of the hair dryer seems to be getting worse over time. How do I fix it?This could be a sign that your hair dryer needs to be cleaned. Slide the filter cover off the bottom of the unit and use a new toothbrush to clean any built-up dust off the filter. Slide the filter cover back on the bottom of the hair dryer before using the hair dryer again. We recommend cleaning the filter monthly to help maintain unit performance.
The hair dryer keeps overheating. How do I prevent this?• This could be a sign that your hair dryer needs to be cleaned. Slide the filter cover off the bottom of the unit and use a new toothbrush to clean any built-up dust off the filter. Slide the filter cover back on the bottom of the hair dryer before using the hair dryer again. We recommend cleaning the filter monthly to help maintain unit performance and help prevent overheating.
• This may also happen if the dryer has been used for a long time. Set the dryer aside to cool, or cool the unit by using the Cool Shot button.
• Make sure not to cover the filter with your hand, since that can cause the unit to overheat. 
My hair dryer is hot after use. How do I cool it down?Try holding down the Cool Shot button for at least 10 seconds before turning off your hair dryer after styling to help cool it down. 
My hair dryer will not turn on. How do I fix it?• Press the reset button on the plug. If the dryer still will not turn on, check the circuit breaker.
• Failure to turn on can also be due to overheating. If your hair dryer powers off during use, allow it to cool for 30 minutes before trying again.
Can I use the hair dryer outside the Middle East?This hair dryer has been designed for Middle East homes. Using it in other countries is not recommended and will void your warranty. 
How can I help maintain my unit's performance?Make sure not to cover the filter at the bottom with your hand. This will block the air inlet, and will cause a reduction in performance and can lead to overheating. We also recommend cleaning the filter monthly to help maintain unit performance. Slide the filter cover off of the bottom of the unit, then use a new toothbrush to clean any built-up dust off the filter. Slide the filter cover back on the bottom of the hair dryer before using the hair dryer again.
What are the recommended settings for the Auto-Wrap Curlers?The recommended settings for the Auto-Wrap Curlers are high heat and high airflow. 
The Auto-Wrap Curler keeps falling off. How do I keep it connected?Make sure the Auto-Wrap Curler you are using is fully clicked into place before use. You will know the Auto-Wrap Curler is locked in when you hear or feel a click, and when the styler lock is positioned at the top of its slot. If needed, twist the Auto-Wrap Curler clockwise slightly as you push it on. If the Auto-Wrap Curler still falls off before or during use, please call a customer service representative for additional assistance. 
I have straight or wavy hair. How do I make my curls last longer?• Prep your hair for curling by adding lightweight products such as a curl-creating serum, curl mousse, or a texture spray made for your hair type.
• Make sure your hair is slightly damp (80 to 90% dry) before curling.
• Use the high heat and high flow settings.
• Keep your hair on the barrel using high heat, high airflow for 10 seconds.
• Before removing your hair from the barrel, press and hold the Cool Shot button for 10 seconds.
• Repeat high heat, high airflow for 10 seconds and Cool Shot for 10 seconds until hair is completely dry.
• Roll each curl up to your roots and pin it in place while you continue to style the rest of your hair. Keep the curls pinned until they are fully cooled.
• Allow curls to cool completely before running your fingers through them.
• Use a setting or holding spray after you create each curl.
I have curly or coily hair. How do I make my curls last longer?• Prep your hair for curling by adding lightweight products such as a curl-creating serum, curl mousse, or a texture spray made for your hair type.
• We recommend using the Paddle Brush or Oval Brush to dry, smooth and stretch your hair until it is slightly damp (80 to 90% dry) before curling.
• Use the high heat and high flow settings.
• Keep your hair on the barrel using high heat, high airflow for 10 seconds.
• Before removing your hair from the barrel, press and hold the Cool Shot button for 10 seconds.
• Repeat high heat, high airflow for 10 seconds and Cool Shot for 10 seconds until hair is completely dry.
• Allow curls to cool completely before running your fingers through them.
• Use a setting or holding spray after you create each curl.
My curls come out in tight ringlets. How do I get a beachy wave?Depending on your hair type, your hair may come off the barrel in a ringlet. Before breaking up the curl, we recommend using a hold spray. Once the hair is fully cooled and sprayed, rake your fingers through the ringlet to break it up into a wave. 
How do I change the curl direction?There are 2 curling barrels included in your model. The left barrel curls your hair in a clockwise direction, while the right barrel curls in a counterclockwise direction. To change the direction of your curls, simply switch barrels.
How do I create more consistent curls? Make sure you are taking sections that are the same size. (For example, if you find 1-inch sections work best for your hair type, make sure every section you take is a 1-inch section.)
Make sure to take sections that are square at the root.
The hair in each section you take should be all the same length.
How can I tell what direction the curls will be created? Reference the image from your style guide for information about which Auto-Wrap Curler is recommended for each side of your head so the curls you create go away from your face. The left barrel has an L printed on top, and the right barrel has an R on top.

The left barrel will create counterclockwise curls, and the right barrel will create clockwise curls.
I'm having trouble wrapping my hair around the barrel. What can I do?• Try taking a smaller section of hair to wrap.
• Test out different moisture levels with your hair. Different hair types may require more or less moisture for optimal curling.
• Try holding your hair section closer to or farther from the ends, for better pickup and wrap.
• Make sure to bring the barrel behind the ends of your hair section so that the tips will automatically wrap around the middle of the barrel.
Do you have any tips for thick hair?Try holding a smaller section of hair if you are having difficulty wrapping it around the barrel. 
Do you have any tips for curly or coily hair to help me prep my hair for curling?Stretch and lengthen your hair using the Paddle Brush or Oval Brush prior to curling. You may find that you need to flat-iron your hair before curling to help create a smoother curl. 
Are there any tips for fine or straight hair that tends to resist being curled and styled?• Before curling, try using lightweight products such as a curl-creating serum, curl mousse, or a texture spray.
 • Try holding smaller sections of hair to make it easier for your hair to wrap around the barrel.
I keep getting unwanted hair wrapped around the Auto-Wrap Curler barrel. How do I prevent this? Use sectioning clips or hair ties to prevent unwanted hair from being wrapped around the barrel.
Do you have any tips for short hair?Manually wrap a 1 cm to 2.3 cm section of hair around the barrel and hold it in place the way you would with a traditional hot curling wand. Turn on the styling wand while still holding your hair on the barrel. Hold hair in place for 10 seconds, then press and hold the Cool Shot button for 10 seconds to set your style. Repeat until your hair is completely dry. Turn off the styling wand, let go of your hair section, and reveal your curl!
You can also try holding the styling wand horizontally for a tighter curl around the barrel.
Do you have any tips for long hair?• Try holding smaller sections of hair so more hair is able to wrap around the barrel.
 • Hold the barrel horizontally so more hair will stay on.
How can I get a tighter curl?• Try holding a smaller section of hair.
 • Hold the styling wand horizontally when curling instead of vertically.
 • After your hair has started to wrap, create tension around the barrel by pulsing the barrel towards and away from your face as you bring it in towards your roots. The pulses will wrap your hair tighter around the barrel, which will help create a tighter curl.  
What are the recommended settings for the Oval Brush?The recommended settings for the Oval Brush are medium heat and medium airflow.
My brush keeps falling off. How do I keep it connected?Make sure the Oval Brush is fully clicked into place before use. You will know the Oval Brush is locked in when you hear or feel a click, and when the styler lock is positioned at the top of its slot. If needed, twist the Oval Brush clockwise slightly as you push it on. If the Oval Brush still falls off before or during use, please call a customer service representative for additional assistance.

What material are the bristles made of?The Oval Brush in the MIddle East is made with high-heat-capacity nylon bristles. The nylon bristles help in combing and detangling, while drying at the same time. 
How do I prevent frizz when using the brush?If you find that you get frizz when using the brush, decrease the airflow. If you still get some frizz, finish styling by brushing down the outside of the hair and pulling the hair through the bristles, then use Cool Shot to relax the cuticle. Try using hair products made for your hair type that help to reduce frizz before and after styling.
Do you have any tips for fine hair? Try reducing the airflow to help reduce frizz and improve smoothing. This will also help you to have better control over your styling.
Use hair products made for your hair type that help to reduce frizz before and after styling. 
Do you have any tips for thick hair? Brush smaller sections of hair and increase the heat and airflow to create a straighter style and to speed up your styling.
Do you have any tips for curly or coily hair?Brush smaller sections of hair and increase the heat and airflow to create a straighter style and to speed up your styling.
Use hair products that help to straighten or stretch your hair before styling.
Do you have any tips for long hair?Try taking smaller sections of hair so you have better control during styling. This can also help minimize frizz and improve smoothing. 
Do you have any tips for short hair?Try reducing the airflow to help minimize frizz and improve smoothing. This will also help you to have better control over your styling. 
How can I create even more volume with this accessory?Split your hair into smaller sections to give better root access.
Place the brush under the section of hair and brush in an upward motion to help build volume at the roots.
Hold the brush at the root for 3 to 5 seconds before pulling it through the hair for even more volume. 
What are the recommended settings for the Paddle Brush?The recommended settings for the Paddle Brush are medium heat and high airflow.
The Paddle Brush keeps falling off. How do I keep it connected?Make sure the Paddle Brush is fully clicked into place before use. You will know the brush is locked in when you hear or feel a click, and when the styler lock is positioned at the top of its slot. If needed, twist the Paddle Brush slightly as you push it on. If the Paddle Brush still falls off before or during use, please call a customer service representative for additional assistance. 
What material are the bristles made of?The Paddle Brush is made with high-heat-capacity nylon bristles. The nylon bristles help in combing and detangling, while drying at the same time. 
How do I prevent frizz when using the Paddle Brush?If you get frizz when using the brush, decrease the airflow. If you still get some frizz, finish styling by brushing down the outside of the hair and pulling the hair through the bristles, then use Cool Shot to relax the cuticle. Use hair products made for your hair type that help to reduce frizz before and after styling.
How to I access my roots and build volume?Split your hair into smaller sections for better root access.
Place the brush under the section of hair and brush in an upward motion to help build volume at the roots.
Hold the brush at the root for 3 to 5 seconds before pulling it through the hair for even more volume. 
Do you have any tips for fine hair? Try reducing the airflow to help minimize frizz and improve smoothing. This will also help you to have better control over your styling.
Use hair products that help to reduce frizz before and after styling. 
Do you have any tips for thick hair? Try brushing smaller sections of hair and increase the heat and airflow to create a straighter style and to speed up your styling.
Do you have any tips for curly or coily hair?Brush smaller sections of hair to allow the smoothing bristles to better grip your hair and create a smoother style.
Increase the heat and airflow to create a straighter style and to speed up your styling.
Use hair products that help to straighten or stretch your hair before styling.
Do you have any tips for long hair?Try taking smaller sections of hair so you have better control during styling. This can also help minimize frizz and improve smoothing.
Do you have any tips for short hair?Try reducing the airflow to help minimize frizz and improve smoothing. This will also help you to have better control over your styling. 
Can I use the Paddle Brush on my coily hair?The Paddle Brush can be used to stretch and lengthen coily hair to prep it for curling or additional styling. You can also use the Paddle Brush to stretch and lengthen hair for an everyday look.
What are the recommended settings for the Curl-Defining Diffuser?The recommended settings for the Curl-Defining Diffuser are low heat and low airflow.
Why do the prongs extend on the Curl-Defining Diffuser? When should I use each mode?The prongs on the Curl-Defining Diffuser extend and retract to allow a customized diffusing experience. Slide the lever left or right to extend or retract. Extend the prongs for very thick, long, or coarse hair. They help reach the roots, and will help if you have a difficult time drying them. Retract the prongs for shorter or finer hair, or when you only want to dry the ends.
The Curl-Defining Diffuser keeps falling off. How do I keep it connected?Make sure the Curl-Defining Diffuser is fully clicked into place before use. You will know it is locked in when you hear or feel a click, and when the styler lock is positioned at the top of its slot. If needed, twist the Diffuser slightly as you push it on. If the Diffuser still falls off before or during use, please call a customer service representative for additional assistance. 
How do I help prevent frizz when using the Curl-Defining Diffuser?Apply curly hair products such a leave-in conditioner or curl-defining cream to wet hair before drying to help define your curls and prevent frizz.
Make sure you are using the Curl-Defining Diffuser on the lowest airflow setting to help prevent frizz. 
Do you have any tips for thick hair?Try increasing the heat to help speed up the dry time for thicker hair.
Is the Shark FlexStyle Air Drying and Styling Curl-Defining Diffuser compatible with any other hair dryer?The Shark FlexStyle Air Drying and Styling Curl-Defining Diffuser is not compatible with any other hair dryers including the Shark HyperAir.
The Styling Concentrator keeps falling off. How do I keep it connected?Make sure the Styling Concentrator is fully clicked into place before use. You will know the concentrator is locked in when you hear or feel a click, and when the styler lock is positioned at the top of its slot. If needed, twist the Styling Concentrator slightly as you push it on. If the Styling Concentrator still falls off before or during use, please call a customer service representative for additional assistance. 
What are the recommended settings for the Styling Concentrator?The recommended settings for the Styling Concentrator are high heat and high airflow.
Do you have any tips for fine hair? Try reducing the airflow to help minimize frizz and improve smoothing. This will also help you to have better control over your styling.
Use hair products  made for your hair type that help to reduce frizz before and after styling. 
How can I add a bit of a curl when styling with the Styling Concentrator?Wrap your hair around a round brush and dry it in place using the Styling Concentrator.
How can I build volume using the Styling Concentrator?Place a round brush under the roots and brush upward while drying with the Styling Concentrator.

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